Can I share my data on another device?
Yes, you can use your eSIM’s internet data on other devices by creating a personal hotspot.
On iOS, you can do this under the “Personal Hotspot” menu under settings.
On Android, you can do this under the “WiFi hotspot” settings.
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What happens to unused data?
Your data bundle is valid for a specific term of either 7 days or 30 days. Unused data expires at the end of the term. You can purchase a new data bundle at any time on the easySim website.
Do I need to activate data roaming?
You will need to switch on data roaming on your eSIM profile. To avoid data roaming charges from your home network, it is important that you switch off data roaming on the SIM for your home mobile network operator.
When does my data bundle start?
Once you have purchased your data bundle and installed your eSIM, your data bundle will begin as soon as you switch on data roaming and connect to a network.
What happens if I use up all my data?
You can purchase a new data bundle whenever you need to. Each purchase will extend the duration by 7 or 30 days depending on the bundle you choose.
I lost my device, how can I block my easySim eSIM?
If you have lost your device and want to suspend or terminate your eSIM, go to Help & FAQs on our website and please click on our help icon “?” on the bottom of your screen. Meet “Barry” our friendly chat bot and ask to chat to a real human.