I have purchased another bundle but it won't work

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• When does my data bundle start?

  Once you have purchased your data bundle and installed your eSIM, your data bundle will begin as soon as you switch on data roaming and connect to a network.

• Can I share my data on another device?

  Yes, you can use your eSIM’s internet data on other devices by creating a personal hotspot. On iOS, you can do this under the “Personal Hotspot” menu under settings. On Android, you can do this under the “WiFi hotspot” settings.

• I am getting poor signal on my eSIM, what should I do?

  As with all technology, restarting your device can often make it work. If that doesn’t work, and if we have multiple network partners in the country you are visiting, then selecting an alternative network may help. Instructions below: iOS 1. Go to ...

• Can I have more than one eSIM?

  We have multiple providers and if you use easySim more than once, you may have multiple eSIMs. If you require an eSIM for someone else or another device, you should register a new account with a different email address.

• What happens if I use up all my data?

  You can purchase a new data bundle whenever you need to. Each purchase will extend the duration by 7 or 30 days depending on the bundle you choose.