I lost my device, how can I block my easySim eSIM?

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• Can I have more than one eSIM?

  We have multiple providers and if you use easySim more than once, you may have multiple eSIMs. If you require an eSIM for someone else or another device, you should register a new account with a different email address.

• How to use iMessage with easySim

  iMessage is normally setup when you install your eSIM. But occasionally, this does not happen and you will need to follow these steps to tell your iPhone to use your easySim eSIM for iMessage: Go into ‘Settings’ and scroll down and tap ‘Messages’. ...

• eSIM installed but not working on Samsung

  If your eSIM is installed on Samsung device or phone but not working, try the following steps: Go to Settings > Connections > Sim manager > and make sure your eSIM is selected for mobile data under preferred SIMs Go back to Settings > Connections > ...

• Can I share my data on another device?

  Yes, you can use your eSIM’s internet data on other devices by creating a personal hotspot. On iOS, you can do this under the “Personal Hotspot” menu under settings. On Android, you can do this under the “WiFi hotspot” settings.

• I am getting poor signal on my eSIM, what should I do?

  As with all technology, restarting your device can often make it work. If that doesn’t work, and if we have multiple network partners in the country you are visiting, then selecting an alternative network may help. Instructions below: iOS 1. Go to ...