Install eSIM on Android phone or tablet

Welcome to our quick guide to installing an eSIM on your Android device.

Click here for our detailed step by step guide.
Click here for our manual guide if you are unable to scan your QR code.

Before attempting to install your eSIM, you will need:

• A strong internet connection – Ideally, you will need to be on Wi-fi or have good 4G signal.
• An eSIM compatible device – If you are unsure, see list of compatible devices here
• The device isn’t locked to one Mobile Network.

In this guide, we assume your main SIM is installed in Slot 1 and your new eSIM is installed in Slot 2.

If you have a Google Pixel, an extra step is required to enable 2 SIMs.  Click here.

If you have a Samsung phone or tablet, click here for our dedicated Samsung guide.

PART 1: INSTALL YOUR eSIM

DO NOT not use a QR code scanning app.

1. Settings > Network and Internet > SIMs > Add SIM > tap "Set up an eSIM" then scan QR code
   
2. Tap to add eSIM and follow on screen instructions. We will send email to confirm your eSIM is installed.
   

PART 2: ACTIVATE YOUR DATA BUNDLE

When you are ready to use your eSIM, do the following:

1. Settings > Network and Internet > SIMs > Select eSIM in Slot 2 > tap "Use eSIM" and confirm Yes
   
2. Settings > Network and Internet > SIMs > Select eSIM in Slot 2 > Data preference > Select new eSIM

You are now using your new easySim data bundle. Awesome job.

TIPS

• Notice the two signal strengths at the top of your screen!
• The signal strength shown on the right is the one being used for "Mobile Data".
  
• To save battery, turn off your easySim if you're not using it.
  
• We suggest you name your eSIM "easy" so you can easily recognise it.  To do this, click the edit pencil in top right corner of screen.

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