Install eSIM on iPhone or iPad

Install eSIM on iPhone or iPad

Welcome to our quick guide to installing an eSIM on your iOS device.

New feature
You can now install your eSIM by clicking the link you received in your email.  This makes life so easy!
Minimum iOS 17.4 required.  Click the video for our YouTube video.

Click for YouTube video

Click here for our detailed step by step guide using a QR code.
Click here for our manual guide if you are unable to scan your QR code (pre iOS 17.4)

Before attempting to install your eSIM, you will need:

  • A strong internet connection – Ideally, you will need to be on Wi-fi or have good 4G signal.
  • An eSIM compatible device – If you are unsure, see list of compatible devices here
  • The device isn’t locked to one Mobile Network.
  • Update your iOS to the latest version.
Your Primary SIM will have your mobile number underneath.  Apple assign a random name to your eSIM.  In this guide we assume Apple labelled your new eSIM 'Business'.

PART 1: INSTALL YOUR eSIM
  1. Use phone camera to scan QR code.  DO NOT not use a QR code scanning app.
  2. Tap to add eSIM and follow on screen instructions.
Notice the two signal strengths at the top of your screen!
Occasionally, Apple devices get stuck during installation, but do not worry, in most circumstances the eSIM has been installed.  Jump to PART 2 if you receive our email to confirm it is installed.
  1. Set Default Line to Primary
  2. Select all SIMs for iMessage & FaceTime
  3. You now have 2 options for Mobile Data:
    1. To use your eSIM later, select Primary
    2. To use your eSIM now, select Business
PART 2: ACTIVATE YOUR DATA BUNDLE
When you are ready to use your eSIM, do the following:
Your Primary SIM will have your mobile number underneath.  Apple assign a random name to your eSIM.  In this guide we assume Apple labelled your new eSIM 'Business'.
  1. Settings > Mobile Service > select Business > tap "Turn On This Line"
  2. Settings > Mobile Service > select Business > enable "Data Roaming"
  3. Settings > Mobile Service > Mobile Data > select Business
You are now using your new easySim data bundle. Awesome job.

TIPS

  • The signal strength shown on top is the one being used for "Mobile Data".
  • To save battery, turn off your easySim if you're not using it.
  • Apple assign a random name to your eSIM, we suggest you name your eSIM "easy" so you can easily recognise it.
  • Settings > Mobile Service > "Secondary" > "Mobile Plan Label" > enter "easy" in CUSTOM LABEL

    • Related Articles

    • Install eSIM on iPhone or iPad (Manual method)

      There are situations where it may not be possible to install your eSIM using the QR code, so here is a step by step guide to install an eSIM on your iPhone or iPad using the manual method. Click here if you want our quick install guide for ...
    • Install eSIM on iPhone or iPad (Step by step guide)

      A step by step guide to install an eSIM on your iPhone or iPad. Click here if you want our quick install guide for experienced users. Click here for our manual guide if you are unable to scan your QR code. Before attempting to install your eSIM, you ...
    • "Add eSIM" is missing on my iPhone or iPad

      iPhones and iPads manufactured for China mainland, Hong Kong and Macao are not eSIM compatible. If you purchased your phone from a reputable company or directly from Apple, then this should not be a problem. It is really easy to check. Go to Settings ...
    • Install eSIM on Samsung Phone or Tablet

      A step by step guide to install an eSIM on your Samsung Phone or Tablet. If you have a problem with your camera, you can setup the eSIM manually, we have included some instructions at the end of this article. Before attempting to install the eSIM, ...
    • Install eSIM on Android phone or tablet

      Welcome to our quick guide to installing an eSIM on your Android device. Click here for our detailed step by step guide. Click here for our manual guide if you are unable to scan your QR code. Before attempting to install your eSIM, you will need: A ...