Install eSIM on iPhone or iPad (Step by step guide)

A step by step guide to install an eSIM on your iPhone or iPad.

Click here if you want our quick install guide for experienced users.
Click here for our manual guide if you are unable to scan your QR code.

Before attempting to install your eSIM, you will need:

• A strong internet connection – Ideally, you will need to be on Wi-fi or have good 4G signal.
• An eSIM compatible device – If you are unsure, see list of compatible devices here
• The device isn’t locked to one Mobile Network.
• Update your iOS to the latest version.

Your Primary SIM will have your mobile number underneath.  Apple assign a random name to your eSIM.  In this guide we assume Apple labelled your new eSIM 'Business'.

PART 1: INSTALL YOUR eSIM

Use your phone camera to scan QR code - do not use a QR code scanning app.

Scan QR code	Tap Allow

Tap Continue	Tap Done

Your eSIM is installed.  Notice the two signal strengths at the top of your screen!

Occasionally, Apple devices get stuck during installation, but do not worry, in most circumstances the eSIM has been installed.  Jump to PART 2 if you receive our email to confirm it is installed.

Set to Primary	Select All

YOU NOW HAVE 2 OPTIONS:

Use eSIM later	Use eSIM now

If you do not want to use your "Data Bundle" straight away, we recommend you turn off your eSIM to save battery.

PART 2: ACTIVATE YOUR DATA BUNDLE

When you are ready to use your eSIM, do the following:

Tap new eSIM	Tap to enable

Tap new eSIM	Tapto enable

Tap Mobile Data	Select new eSIM

You are now using your new easySim data bundle. Awesome job.

TIPS

• The signal strength shown on top is the one being used for "Mobile Data".
• To save battery, turn off your easySim if you're not using it.
  
• Apple assign a random name to your eSIM, we suggest you name your eSIM "easy" so you can easily recognise it.
  
• Settings > Mobile Service > "Secondary" > "Mobile Plan Label" > enter "easy" in CUSTOM LABEL  
  

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